Cloud Managed Services
EE Cloud Managed Services
EE Cloud’s Managed Services empower you to deploy and run critical applications with the confidence of continuous, round-the-clock oversight. With an ITIL-compliant service framework, we offer the experience, tools, and assurance you need for secure, performance-optimized, business-aligned cloud operations.
Comprehensive Cloud Lifecycle Management
We provide a full lifecycle of managed services to ensure your cloud infrastructure is competently supported at every stage.
A Network of Global Cloud Technology Leaders
Our partnerships with technology leaders such as AWS, Microsoft Azure, VMWare, and BMC allow us to deliver high-quality, technically proficient services. With training and certification from top providers, our team is ready to support your cloud environment with expertise and dedication.
Managed Services Portfolio
EE’s Managed Services offer comprehensive support across your cloud infrastructure, proactively managing virtualized and cloud resources. We continuously monitor your cloud environment to detect and address service faults and security threats, using the latest tools and best practices for optimal reliability.
Flexible Service Plans
Select the service plan that best aligns with your business needs:
- Remote Management: Managed remotely by EE’s expert team.
- Resource Augmentation: Exclusive, dedicated cloud management by our experienced engineers.
- Hybrid Model: A blend of remote and on-site support for custom-fit solutions.
Focus on Your Business While We Manage Your Cloud
Managing IT investments in virtualization and cloud technologies can be challenging. As an Enterprise Managed Cloud Services provider, EE offers a solution with 24/7/365 support for your cloud-based and virtualized infrastructure, allowing you to maximize the value of your IT investments while focusing on your core business objectives.
Our Next-Generation Managed Cloud Services enable seamless, secure management of your Amazon Cloud. We provide the tools and expertise to accelerate deployments, simplify operations, and empower data-driven decisions that optimize costs, improve compliance, and reduce risk.
Our Managed Cloud Services Approach
We begin with a deep understanding of your business requirements, assessing how future technologies will impact your goals. Our cost-effective solutions are designed to transform your operations and enhance customer experiences.
Security and Compliance
While supporting your AWS cloud, we uphold organizational security and compliance standards, using automation to ensure seamless integration.
Client-Focused Support
Each client is assigned a dedicated technical account manager who oversees:
- Rapid Onboarding: Swift, efficient setup for quick operational readiness.
- Run-the-Business Support: Continuous support to maintain peak performance.
- Application Optimization: Enhancements to maximize application functionality.
Core Objectives of EE Cloud Services
Our mission is to Simplify, Accelerate, and Automate your business processes. With extensive domain expertise, we empower your organization to innovate, improve agility, consult with industry leaders, and gain a competitive advantage.
Key Features of Our Cloud Managed Services
| Service Feature | Description |
|---|---|
| Real-Time Monitoring | Continuous monitoring to ensure performance, uptime, and security. |
| Continuous Automation | Automated workflows to reduce manual tasks and minimize errors. |
| Rapid Onboarding | Efficient, streamlined onboarding to get you operational swiftly. |
| Backup Monitoring | Comprehensive backup solutions for data protection and recovery. |
| Incident Support | 24/7 incident response for prompt issue resolution. |
| Monthly Security Audits | Regular security reviews to maintain compliance and reinforce security. |
| Automated Ticketing | Streamlined ticketing for fast response times and effective issue tracking. |
| Database Monitoring | Proactive monitoring for database security, availability, and performance. |
| Cost Optimization Audits | Regular reviews to identify savings and optimize resource usage. |
AWS Expertise: Certified Consulting Partner
As a Certified Consulting Partner in the Amazon Partner Network, EE has deep expertise in AWS, supporting services like Server Migration, Database Migration, DevOps, and more. Our team enables seamless migrations, ensuring your cloud journey is efficient, secure, and adapted to your unique business needs.
With EE Cloud Managed Services, you gain a reliable partner, dedicated to helping you achieve your business goals through optimized cloud performance, secure infrastructure, and expert support.